Privacy Policy

At SpaCorp FZCO (“SpaCorp”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or purchase our products in the UAE and GCC.

Information We Collect

We may collect:

• ⁠Name
• Email address
• ⁠Phone number / WhatsApp number
• ⁠Billing and delivery address
• Order and payment details
• Installation or delivery information
• Warranty and support requests
• ⁠⁠IP address, browser data, cookies, and website usage data
  
  

Payment information is processed securely by our payment providers. We do not store full card details.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Arrange delivery, installation, and after-sales support
• Provide customer service via phone, email, or WhatsApp
• Manage warranty claims
• Improve our website, products, and services
• Send order updates and important service notifications
• ⁠Send marketing messages where permitted by law or with your consent
  
  

Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

• Payment processors
• Delivery and logistics partners
• ⁠⁠Installation and service partners
• ⁠⁠IT, hosting, and website service providers
• Government or legal authorities where required by law
  
  

We do not sell your personal data.

Cookies

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and support marketing performance. You can manage or disable cookies through your browser settings.

Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, tax, accounting, warranty, and customer support requirements.

Your Rights

Subject to applicable UAE data protection laws, you may request to access, correct, update, delete, or restrict the use of your personal data. To make a request, please contact us using the details below.

International Transfers

Where required, your data may be processed or stored outside the UAE by our trusted service providers. In such cases, we take reasonable steps to protect your information.

Contact Us

For any questions about this Privacy Policy or your personal data, please contact:

SpaCorp FZCO
Dubai, United Arab Emirates
Email: [your email]
Phone / WhatsApp: [your phone]

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Last updated: June 2026